PAYMENT TERMS

We accept all major credit and debit cards excluding American Express. Our payment service is through Sage Pay, one of the UK biggest and most secured payment gateways, we do not hold any personal banking information on our system. Please note that due to security reasons Sage pay can only accept credit/debit cards that match the billing address of the card. If your payment fails, please check the address you have provided for the card payment as the address and postcode must match the card. If it does not payment will fail and your order will be rejected.

Sage pay will only accept 100% secure payments, if any of your data does not match the card data, e.g. address, post code, house number, name or security code. Sage pay will reject the payment and it will not be collected. Your bank may try to send the payment even though Sage pay has rejected and the payment will not be collected and returned to your bank within 5 working days. Your bank is able to reverse the payment as they have put a shadow on the transaction. Sage pay is a vendor and is unable to send payments back that are rejected; only the banks have authority to do this. You can also call the office and make payment by card over the phone through our card machine. Alternatively we accept bank transfers.

If you require to pay by bank transfer please contact us to ensure you have the correct bank details, as from time to time this may change. No order will be sent out without payment.